AT&T has reported that criminals have stolen the telephone information of “practically all” of its prospects in a brand new knowledge breach.


AT&T, the U.S. telecommunications big, has disclosed a serious knowledge breach affecting nearly all of its prospects, the place cybercriminals efficiently accessed and stole intensive telephone information. A spokesperson confirmed to TechCrunch on Friday that AT&T will quickly start notifying hundreds of thousands of shoppers concerning the breach.

In an announcement, AT&T revealed that the stolen knowledge encompasses telephone numbers from each mobile and landline prospects, in addition to detailed name and textual content metadata. This consists of info on who contacted whom through telephone or textual content messages throughout a six-month interval spanning from Might 1, 2022, to October 31, 2022. Moreover, some newer information from January 2, 2023, for a smaller subset of shoppers have been additionally compromised.

The breach additionally impacted AT&T’s prospects who use different mobile providers counting on AT&T’s community. Notably, the stolen knowledge doesn’t embrace the content material of calls or texts however covers particulars equivalent to name durations, complete counts of calls and texts, and metadata that may be described as non-content info.

Among the many uncovered info are cell website identification numbers linked to telephone calls and textual content messages, which may doubtlessly reveal the approximate areas from the place calls or texts have been made.

AT&T plans to inform roughly 110 million affected prospects concerning the breach. The corporate has printed a devoted web site offering info and sources for patrons affected by this incident. Moreover, AT&T has formally disclosed the breach in regulatory filings earlier than the market opened on Friday.

The breach, in accordance with AT&T, was detected on April 19 and is confirmed to be unrelated to a earlier safety incident reported in March. AT&T’s spokesperson, Andrea Huguely, knowledgeable TechCrunch that the latest compromise of buyer information stemmed from a knowledge breach at Snowflake, a distinguished cloud knowledge supplier. It stays unclear why AT&T was storing buyer knowledge with Snowflake, and the corporate declined to elaborate on this side.

This incident marks AT&T as the newest sufferer amongst a latest spate of information breaches affecting Snowflake’s clientele, together with firms like Ticketmaster and LendingTree’s QuoteWizard subsidiary.

Snowflake attributed the breaches to a scarcity of multi-factor authentication (MFA) implementation by its prospects, a safety measure that the cloud knowledge supplier didn’t implement or mandate for its customers.

Cybersecurity incident response agency Mandiant, engaged by Snowflake to help in buyer notifications, reported that roughly 165 of Snowflake’s prospects skilled important knowledge theft from their accounts. Mandiant attributed these breaches to a cybercriminal group recognized as UNC5537, characterised as financially motivated and working throughout North America, with not less than one member primarily based in Turkey.

A number of company victims of the Snowflake account breaches subsequently had their knowledge printed on well-known cybercrime boards. AT&T, nonetheless, said that it doesn’t consider the stolen knowledge is publicly accessible presently.

In response to the breach, AT&T is actively collaborating with regulation enforcement businesses to apprehend the cybercriminals concerned. The corporate confirmed that not less than one particular person has been arrested in reference to the breach. Huguely clarified that the arrested particular person shouldn’t be an AT&T worker and redirected inquiries relating to the alleged criminals to the Federal Bureau of Investigation (FBI).

An FBI spokesperson verified to TechCrunch on Friday that following AT&T’s notification of the breach, AT&T, the FBI, and the Division of Justice (DOJ) cooperated to delay public and buyer notifications on two events. This delay was carried out as a consequence of perceived “potential dangers to nationwide safety and/or public security,” the FBI spokesperson disclosed.

This incident represents AT&T’s second safety breach reported this 12 months. Earlier, the corporate was compelled to reset the account passcodes for hundreds of thousands of shoppers after encrypted buyer account info surfaced on a cybercrime discussion board. Safety specialists warned that the encrypted passcodes may doubtlessly be decrypted, prompting AT&T’s precautionary measures to safeguard buyer accounts.

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