Constructing a Scalable E-Commerce Platform at Cisco: From DevNet to Firm-Vast Influence


Govt Abstract

What started as a DevNet-led initiative to allow safe, compliant e-commerce for DevNet certification collateral and preparation supplies has since developed right into a foundational framework benefiting Cisco at giant. Over two years, the DevNet workforce navigated advanced authorized, safety, and procurement processes to onboard international fee distributors like Stripe and VeriFone (2Checkout and VeriFone used interchangeably since VeriFone acquired 2Checkout), set up pricing methods, and safe compliance with worldwide tax laws. Including context, learners the world over want a simple strategy to subscribe to programs utilizing bank cards, making such capabilities important for accessibility and international attain. Whereas the unique e-commerce performance was retired, the authorized frameworks, vendor approvals, and contract buildings remained—forming a ready-made basis for different Cisco groups. Studying at Cisco group, which conducts CCNA, CCNP, and CCIE certification and so on., going through a important deadline, was in a position to seamlessly leverage these present approvals and agreements—not the platform itself—to combine VeriFone at once, making certain enterprise continuity. This effort demonstrates the strategic worth of laying scalable, reusable groundwork far past the wants of a single workforce.

What to Anticipate from the Weblog

This weblog outlines how a focused DevNet e-commerce effort matured into an enterprise-ready framework used throughout Cisco. It explores the technical structure behind the unique platform, the challenges of onboarding international fee and tax distributors, and the almost two-year technique of securing authorized and monetary approvals. It additionally highlights how Cisco Studying benefited from these foundational components with out utilizing the DevNet platform itself. Readers will acquire insights into how doing the laborious work early—round compliance, vendor technique, and authorized enablement—can create lasting worth and agility for future enterprise wants.

Enterprise Influence

Bringing Stripe and Quaderno into the Cisco ecosystem was removed from simple. Every required approval by means of Cisco’s CASPR (Cisco Accepted Provider/Accomplice Registration) course of, involving rigorous safety evaluations, compliance validations, and cross-functional collaboration with Cisco’s safety and procurement groups. Pricing negotiations with fee distributors have been equally demanding, requiring a transparent understanding of volume-based pricing fashions and the long-term worth proposition for Cisco.

Because the platform matured, it transitioned to VeriFone—a worldwide fee processor that not solely dealt with transactions but additionally embedded tax providers, simplifying the structure. This shift eradicated the dependency on exterior tax instruments and consolidated monetary operations. Establishing VeriFone as an accredited Cisco vendor meant going by means of related rigorous compliance and safety hurdles, together with advanced contractual negotiations. The consequence was a strong, enterprise-grade fee gateway with negotiated per-transaction pricing below a Cisco Grasp Companies Settlement—streamlined, scalable, and prepared for broader use.

After two years of profitable manufacturing, throughout which prospects from over 130 nations accessed the DevNet market, the e-commerce platform was gracefully retired. As a part of this transition, DevNet additionally concluded its function in curating content material to assist customers making ready for DevNet certifications—duties that now totally reside with Cisco Studying, which has at all times managed the certification program itself. Nevertheless, the infrastructure, agreements, and course of frameworks remained—a silent however highly effective asset.

Within the months that adopted, a number of enterprise items—together with Cisco Outshift and the Collaboration BU—evaluated leveraging this established system. Whereas constraints prevented integration in some instances resembling Outshift, the Collaboration BU efficiently adopted the answer. The groundwork proved its true worth when Cisco Studying confronted a important deadline. With solely three days emigrate from a legacy e-commerce vendor, they turned to the already-approved VeriFone-based course of. As a result of the muse was already in place—from vendor approvals to contract phrases—they have been in a position to onboard seamlessly with none lack of enterprise continuity or income. Transactions started instantly, uninterrupted, and with full compliance.

In the present day, Cisco Studying transacts over $50M yearly by means of this course of—a determine anticipated to develop to $150M. Simply as importantly, any Cisco enterprise unit can now undertake this method with minimal friction. The Grasp Settlement with VeriFone helps amendment-based onboarding, permitting every workforce to tailor utilization to its particular wants whereas benefiting from a standardized, vetted, and enterprise-ready basis.

The Origin: A DevNet Initiative with a Scalable Imaginative and prescient

In as we speak’s enterprise panorama, enabling safe, scalable, and globally compliant e-commerce platforms is not any small feat—particularly when it includes navigating intricate vendor approvals, fee programs integration, and regulatory compliance throughout greater than 130 nations. What started as an initiative to assist the sale of DevNet-curated collateral for Cisco DevNet certifications finally laid the groundwork for a Cisco-wide e-commerce infrastructure now poised to deal with over $150M in annual transactions.

At its inception, the e-commerce platform launched below the Cisco DevNet umbrella was constructed to run on AWS with Kubernetes orchestration, offering resilience and suppleness. The preliminary fee gateway was powered by Stripe, built-in with an exterior tax calculation service, Quaderno, to make sure compliance with worldwide tax necessities—significantly in areas just like the EU and US.

System Structure

1.1 Core Elements:

‌          Cost Processor Abstraction Layer‌: This layer abstracts the complexity of interacting with a number of fee processors like Stripe and 2Checkout. It gives a unified interface for processing funds, making certain that the upstream programs don’t want to concentrate on the particular nuances of every fee processor.

         Quaderno Tax Engine Integration‌: Built-in with the fee system, Quaderno handles real-time tax calculations for over 130 nation/area combos, catering to each digital and bodily items. It additionally automates report era, together with month-to-month VAT filings and annual 1099 kinds.

‌          Product Catalog Microservice‌: This microservice manages the product catalog, dealing with operations like including, updating, and deleting merchandise. It integrates with the fee system to make sure that merchandise are appropriately represented and priced in the course of the checkout course of. Moreover, the service permits automated provisioning of person subscriptions primarily based on the chosen plan. Upon affirmation of fee, customers are immediately granted entry to the course all through their subscription. This automation reduces the necessity for guide intervention, a limitation in lots of legacy programs, and ensures a seamless expertise for learners.

         Transaction Reconciliation Module‌: This module is answerable for reconciling day by day transactions, making certain that each one funds are appropriately processed and accounted for. It additionally gives automated backup to chilly storage for information integrity. Moreover, it might embody reporting capabilities on a day by day, weekly, and month-to-month foundation, offering complete insights into transaction traits, fee standing, and general monetary well being.

Integration Circulate:

The combination movement includes the shopper app interacting with the Cost API, which then communicates with the fee processors. The Product Administration system and Quaderno Tax Engine are additionally built-in into this movement, making certain that the proper merchandise and taxes are utilized in the course of the checkout course of.

1.2. Cost Processor Abstraction Implementation

Fashionable e-commerce platforms usually require integration with a number of fee processors to maximise international attain and reduce transaction failures. A well-designed fee abstraction layer permits companies to seamlessly swap between suppliers like Stripe and 2Checkout/VeriFone whereas sustaining a constant API interface.

Stripe Integration:

  • ‌Consumer-Aspect‌: PCI-compliant Parts.js is used for amassing fee data securely on the shopper aspect.
  • ‌Server-Aspect‌: The PaymentIntent affirmation movement is dealt with server-side, making certain that funds are processed appropriately.
  • ‌Webhook Handlers‌: Webhooks are used to deal with occasions like payment_intent.succeeded and cost.refunded, making certain that the system is up to date in real-time.

2Checkout(VeriFone) Necessities:

  • ‌Order API‌: The Order API is used with HMAC-SHA256 signing to make sure the integrity and authenticity of the requests.
  • ‌IPN Listener‌: An On the spot Cost Notification (IPN) listener is about as much as deal with fee notifications from 2Checkout.
  • ‌Fraud Detection‌: Fraud detection parameters are configured to reduce the chance of fraudulent transactions.

1.3. Quaderno Tax Automation

Quaderno’s tax engine gives real-time tax calculation for a variety of nation/area combos, catering to each digital and bodily items. It additionally adheres to VAT/GST/Gross sales tax guidelines, making certain compliance with native laws. Automated report era, together with audit trails for all calculations, additional enhances the system’s robustness.

1.4. Product Onboarding

Product onboarding is simplified with CSV bulk import and auto-mapping, permitting directors to shortly add merchandise to the catalog. REST API endpoints present programmatic entry for extra superior use instances. The admin dashboard affords multi-language assist, tax class project, and stock synchronization, making certain that the product catalog is at all times up-to-date and correct.

1.5. Safety & Compliance

Safety and compliance are paramount in any e-commerce system. Cisco’s fee system adheres to PCI DSS Degree 1 through tokenization, making certain that delicate information is protected. AES-256 encryption is used for delicate information, and day by day transaction reconciliation ensures that each one transactions are precisely recorded and reconciled. Automated backup to chilly storage gives an extra layer of knowledge integrity and safety.

 Conclusion: A Basis That Scales

This journey displays greater than a single challenge’s success. It’s a testomony to the worth of doing the laborious work upfront—navigating compliance, safety, pricing, and engineering of a scalable structure past instant wants, not only for a single workforce, however for the broader Cisco ecosystem. What began with DevNet has grow to be a scalable asset for your entire firm.

Acknowledgments

This challenge succeeded due to the devoted DevNet engineering workforce and robust assist from senior management. Many of those leaders have since moved to different Cisco enterprise items, however their early imaginative and prescient laid the groundwork for a scalable and compliant e-commerce framework.
Particular recognition goes to Ming Zhu, Sr. Supervisor, DevNet, for important contributions to this weblog and the initiative’s success. We additionally thank Cisco’s safety, authorized, finance, procurement, tax & customs, and vendor onboarding groups. Their partnership was important for navigating approvals, compliance, and international operations. Their efforts ensured the platform’s long-term success.

Share:

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest Articles