Each product launch has a primary. For the Robotiq AX30, that second got here when one of many world’s high pistachio producers stated, “It is a no-brainer.”
Wanting again, it wasn’t only a win for a single undertaking. It was the primary proof level that our latest answer was hitting precisely the place the market wanted it to.
Right here’s the way it all got here collectively.

The client: space-conscious, automation-ready, and in excessive demand
This wasn’t a first-time automation purchaser. The client is the second-largest pistachio producer on this planet, they usually have already got practically 200 robots working of their facility. They name their product “inexperienced gold,” they usually can’t sustain with the demand.
Their motivation for automating wasn’t simply labor or value. It was throughput. Each field they will ship sooner means extra income. And while you’re making an attempt to scale whereas managing area constraints and effectivity, footprint issues simply as a lot as efficiency.
That’s the place the AX30 got here in.
The problem: double the load, identical compact footprint
The job was to palletize 25-pound bins, not separately, however two at a time. That degree of throughput, with that payload, would have pushed our earlier techniques to their limits. The AX30 opened the door.
Working with our native associate, we collected all the important thing inputs like field dimensions, pallet patterns, and top. Our technical staff ran simulations, validated the idea, and helped the shopper see precisely what the system may do of their setting.
Their response? “If we are able to do that, it’s a no brainer.”
The differentiators: efficiency, footprint, and software program
The client had choices, together with bigger industrial robots. However three issues sealed the deal:
- Efficiency
Twin-picking 25-pound bins will not be simple, particularly when pace and consistency are vital. The AX30, paired with Robotiq’s software program and vertical axis, delivered the efficiency wanted with out compromise. - Footprint
Regardless of having a big facility, the shopper is extraordinarily space-conscious. The AX30’s compact cell measurement takes up considerably much less area than a standard industrial robotic answer, which was a significant deciding issue. - Ease of use
This buyer has deep automation experience. They’re used to programming complicated techniques in-house. What impressed them most was that they didn’t need to. Robotiq’s intuitive software program made setup and configuration easy. That simplicity was one of many largest differentiators.
Why this sale issues: the hole simply closed
Earlier than the AX30, there have been sure functions that have been simply out of attain. Heavier payloads, greater pallets, and demanding cycle occasions usually required industrial robots.
With this sale, we proved that these beforehand out-of-scope functions are actually absolutely addressable.
Which means:
- Higher conversations with skilled clients
- A stronger platform to assist scalable standardization
Wanting forward: standardization is the subsequent frontier
This win isn’t just a couple of single deployment. Many mid-market producers function a number of strains or a number of websites. They’re on the lookout for a single platform they will standardize on.
With Robotiq Palletizing Options, clients can scale extra confidently utilizing the identical software program, the identical configuration instruments, and the identical operator expertise throughout the board.
This consistency is what turns one profitable set up right into a repeatable rollout.
My takeaways
Promoting the primary AX30 was a milestone. However what excites me extra is what it alerts. We’ve an answer that pushes efficiency, protects footprint, and simplifies deployment in ways in which collaborative techniques hadn’t earlier than.
This buyer didn’t simply purchase a robotic. They invested in efficiency, flexibility, and long-term scalability. They usually’re delivery extra inexperienced gold because of this.
Might you be the subsequent success story?
Discover out if Robotiq Palletizing Options can suit your manufacturing facility wants in a matter of minutes! Reply a sequence of questions and we’ll ship you a custom-made simulation and report displaying precisely which answer matches your manufacturing facility area and wishes.