Vodafone Concept (Vi) on Saturday, March 29, inaugurated a brand new 100-seater inbound name middle in Ashoknagar, Madhya Pradesh, aiming to boost customer support and create employment alternatives for native residents, ET Telecom reported, citing an official firm assertion.
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Vi Expands Buyer Service Operations
“This marks a major funding by the corporate within the native financial system, ensuing within the creation of employment alternatives for native residents,” Vi reportedly stated in an official assertion, emphasising its dedication to operational effectivity and improved buyer expertise within the Madhya Pradesh circle. The brand new facility will deal with inbound and outbound calls, together with back-office operations.
Vi operates contact facilities in a number of Indian cities, together with Lucknow, Ahmedabad, Kolkata, Chennai, and Mohali. The Ashoknagar middle additional strengthens its buyer assist community.
Vi Basis Monetary Literacy Program
Coinciding with the decision middle’s launch, Union Telecom Minister Jyotiraditya Scindia inaugurated Vi Basis’s monetary literacy initiative, ‘Jaadu Ginni Ka,’ designed to equip folks with important cash administration abilities, the report acknowledged.
“The Ashoknagar name centre is now open and operational. We’re dedicated to growing the abilities of our numerous workforce of recruits via complete coaching. This initiative demonstrates our dedication to empowering people via significant employment and supporting native economies,” Abhijit Kishore, Chief Working Officer (COO), Vodafone Concept, was quoted as saying within the report.
“We’re dedicated to creating a constructive affect on the lives of people and households in Ashoknagar, and to construct a brighter future for the neighborhood right here, by concentrating on monetary literacy and empowerment,” Ambika Khurana, Chief Regulatory and Company Affairs Officer, Vodafone Concept and Director, Vi Basis, was quoted as saying within the report.
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Jaadu Ginni Ka Program
Launched in 2017, ‘Jaadu Ginni Ka’ addresses monetary literacy gaps via regional language coaching, interactive studying, and neighborhood outreach. In Ashoknagar, the initiative will probably be carried out through two fashions: ‘Sath-Sath Grasp Trainers’ and ‘Gali-Gali Gaon-Gaon’ cell van periods. Overlaying 4 blocks—Ashoknagar, Isagarh, Chanderi, and Mungaoli—the six-month program will educate residents on budgeting, financial savings, authorities schemes, and digital transactions, in response to the report.
